Frequently Asked
Questions
To rent a car, you’ll need a valid driver’s license, full coverage insurance (collision and comprehensive) that covers the cost of the vehicle, credit card in your name and be at least 21 years old.
You can easily book your car online through our website, or by calling our customer service team. We recommend booking in advance to ensure availability, especially during peak travel times.
Yes, you can modify or cancel your reservation up to 24 hours before your scheduled pick-up time without any penalty. Please contact our customer service team for assistance.
Yes, we require that the car is returned with the same fuel level as when it was rented. If the car is not refueled, an additional refueling fee will be charged.
In the event of an accident or breakdown, please contact our 24/7 support team immediately. We will guide you through the next steps, including any necessary paperwork and vehicle replacement, if needed.
The renter is responsible for all tickets incurred during the rental period. You will need to provide the proof of payment or we can charge your credit card on file once a notice is received in the mail.
Yes, we offer delivery and pick-up services in certain locations for an additional fee. Please inquire at the time of booking to check availability and applicable fees.
Each vehicle has an allotted number of free miles that is included in the daily rental fee.This number will vary based on the vehicle model. All vehicles are required to stay within state lines.
Yes. The security deposit for each car will vary based on the vehicle model.
No. Smoking is strictly prohibited.
Multiple guests can drive our vehicles if they have full coverage insurance and are listed on the rental agreement.